Refund policy

REFUNDS: Once we receive your item, we will inspect it and notify you on the status of your refund. When your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 10 to 14 business days, depending on your card issuer's policies. Refunds via Bank transfer have a 5 € bank commission. Shipping costs are non­refundable and return shipping is not covered *Personalized items are made just for you, they are not returnable. If you have any questions, please don`t hesitate to contact us You can submit a return request in the contact form: